Frequently asked questions

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Can i cancel my order?

We completely get it, we change sometimes our minds too! Once an order is placed, we are unfortunately unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

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What if i want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

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What are the shipping costs?

We won't profide any shipping costs. All shipings are free of charge

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Where do we ship to?

We currently ship to Australia. To enquire about shipping to a different destination, please contact us.

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How long does it take to ship my order?

It takes up to 3 days to process the products. Shipping time will be 3-7 days. The average shipping time will takes 5-10 days.

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How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, and include all the original packaging.

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How long will it take to receive my refund?

Refunds are processed within 3 days from when we receive the item(s).